Terms of Use

1. Introduction

This document constitutes an electronic record in accordance with the Information Technology Act, 2000, its applicable rules, and the provisions governing electronic records in various statutes, as amended by the Information Technology Act, 2000. These terms of use (hereinafter referred to as the "Terms") are generated by a computer system and do not require physical or digital signatures.

2. Definitions

"Platform" refers to the website(seller.bharatkart.com), mobile site, mobile application(Bharatkart Seller), and Seller portal owned and operated by Bharatkart Commerce Private Limited.
"Bharatkart" refers to Bharatkart Commerce Private Limited, a company duly incorporated under Indian law, with its registered office located at No 6, Venkatapura Ext, 5th Main Road, 11,Koramangala, Bangalore South, Bangalore-560034, Karnataka.
"User" collectively implies a Seller, a Buyer, and any visitor on the Platform.
"You" or "Your" relates to any natural or legal person who has agreed to become a Seller on the Platform.
"We," "Us," and "Our" shall mean Bharatkart.

3. Acceptance of Terms

By accessing, browsing, or using the Platform, you signify your agreement with all the terms and conditions under these Terms of Use. Please read these Terms carefully before proceeding. By implicitly or expressly accepting these Terms, you also accept and agree to be bound by all of Bharatkart's policies applicable to you, as amended from time to time.

4. Seller Eligibility

The use of the Platform is available only to persons who are at least 18 years of age. Persons below the age of 18 are not eligible to use the Platform. Bharatkart reserves the right to terminate your registration and/or refuse you access to the Platform if it is brought to Bharatkart's notice or discovered that you are below the age of 18. And you must be a GST registered business entity to sell your products on Bharatkart.
If you register as a business entity, you represent that you are duly authorized by the business entity to accept these Terms.
In the course of your use of the Platform, you agree to furnish accurate and up-to-date information as requested by us, including but not limited to the following:
- Seller Complete Name
- Company Legal Name
- Company Registered Address: [Complete Address]
- Phone No.
- Email Address
- GSTIN (Goods and Services Tax Identification Number)
- PAN (Permanent Account Number)
- Business PAN
- Pincode
- Pick-up Address
- Signature: [Provide Authorized Signature]
- Grievance Officer for Consumer Complaints:
For addressing consumer grievances, seller details will be use for grievance solution.
-Bank Account Details:
The Seller's bank account details for transactions on the platform are as follows:
• Account Holder Name
• Bank Account Number
• IFSC Code
- Contractual Information (SLA):
The Seller acknowledges and agrees to comply with all contractual obligations, including the Service Level Agreement (SLA) as detailed in the agreement between the Seller and the platform.
- Pricing Information:
The total price of any goods or services offered by the Seller on the platform shall be represented in a single figure. If there are any additional charges or fees associated with the goods or services, the Seller shall provide a clear and itemized breakdown of such charges.
- Details of Goods:
For all goods and services offered, the Seller shall provide relevant details, including the name, manufacturer, packer, and complete address of the manufacturer or packer. For imported goods, the Seller shall include the name and details of the importer, along with the correct country of origin (full name of the country).
- Guarantee, Warranties & Installation Service:
The Seller shall specify any guarantees, warranties & Installation service details that are applicable to the goods or services being sold on the platform. This information shall be made transparent to the consumers.This comprehensive information is provided to ensure compliance with legal and regulatory requirements, as well as to facilitate transparent and lawful business transactions on the platform.
You agree to maintain the confidentiality of this information, as well as your login and password details. You further agree that providing untrue, inaccurate, or incomplete information may result in suspension or termination of your account on the Platform.

6. Seller Account Deactivation

As per our policy, if a Seller requests the closure of their account, the account will be put on hold for a period of 15 business days to ensure the smooth closure of transactions made prior to the closure request. After 15 business days, the Seller may request account deactivation again. Upon receiving this confirmation, the Seller's account will be deactivated provided there are no outstanding payments due. Certain information will be retained by Bharatkart, including registered mobile number, registered email ID, GSTIN, and other transaction-related information for audit purposes and to prevent fraudulent acts.

7. Communications

When you use the Platform or send emails, data, information, or communication to us, you agree and understand that you are communicating with us through electronic records. You consent to receive communications via electronic records from us periodically or as and when required. We may communicate with you by email or any other mode of communication, electronic or otherwise.

8. Platform for Transaction and Communication

The Platform is a venue for users to independently meet and interact with one another for their transactions. Bharatkart is not a party to any transaction or dispute between users on the Platform. Consequently:
• All commercial/contractual terms are offered by you and agreed upon between you and Buyers alone. These terms include, without limitation, price, shipping costs, payment methods and terms, date, period, and mode of delivery, warranties, and after-sales services related to products and services. Bharatkart does not determine, advise, have any control, or involve itself in the offering or acceptance of such terms between you and Buyers.
• Bharatkart does not make any representations or warranties regarding specifics (such as quality, value, and saleability) of the products or services proposed to be sold on the Platform. Bharatkart does not implicitly or explicitly support or endorse the sale or purchase of any products and services on the Platform and accepts no liability for errors or omissions of third parties.
• Bharatkart is not responsible for any non-performance or breach of any contract between you and Buyers. Bharatkart cannot guarantee that you and Buyers will perform transactions concluded on the Platform and is not required to mediate or resolve disputes or disagreements between you and Buyers.
• Bharatkart does not make any representations or warranties regarding item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its users. You are advised to independently verify the bona fides of any particular Buyer you choose to deal with on the Platform and use your best judgment.
• Bharatkart does not, at any point during a transaction, come into or take possession of any products or services offered by you, gain title to or have any rights or claims over the products or services offered by you to the Buyer. Bharatkart is not responsible for unsatisfactory or delayed performance of services, damages, or delays as a result of items which are out of stock, unavailable, or back-ordered.
The Platform provides a means for you to reach a larger customer base to sell items or services, and the contract for the sale of any products or services shall be a strictly bipartite contract between you and the Buyer.
You release and indemnify Bharatkart and/or any of its officers and representatives from any cost, damage, liability, or other consequence of any actions of users on the Platform and waive any claims under applicable law. Bharatkart cannot control the information provided by other users on the Platform, and there may be risks in dealing with underage persons or people acting under false pretenses.

9. Terms of service

Bharatkart offers a marketplace platform and related services, including but not limited to:
- Development and management of technology provided
- Procurement of third-party software
- Software support
- Technical support
- Connectivity (access) to console
- File or document storage
- Authentication and authorization
- Goods and Services Tax (GST) system for compliance
- Enablement of GST Suvidha Provider (GSP) services where applicable
- Email alerts regarding provided services
- Reconciliation services
- Dashboard and reports for reconciliation

10. Use of the Platform

By using the Platform, you acknowledge that Bharatkart merely provides hosting services to registered users and visitors. All items listed and their contents are generated by registered users and constitute third-party user-generated content. Bharatkart holds no responsibility or liability for such third-party content.
Bharatkart acts solely as an intermediary and does not initiate or interfere with the transmission of information. It neither selects the sender and receiver of the transmission nor modifies the information contained in the transmission. Bharatkart does not engage in transactions between Buyers and Sellers and does not endorse, guarantee, or validate the terms or quality of products or services listed on the Platform.

11. User Responsibilities

- You shall not host, display, upload, modify, publish, transmit, or share information or images that:
• Belong to another person without authorization
• Are harmful, harassing, defamatory, obscene, pornographic, or otherwise unlawful
• Are false, inaccurate, or misleading
• Promote illegal activities, harassment, or threats
• Involve spamming, junk mail, chain letters, or unsolicited mass mailing
• Infringe upon third-party rights, including intellectual property, privacy, or publicity
• Promote illegal copies of copyrighted work or pirated content
• Contain restricted or password-only access pages or URLs
• Exploit individuals in an inappropriate manner or solicit personal information
• Provide instructional information about illegal activities
• Contain unauthorized videos, photographs, or images of others
• Attempt to gain unauthorized access to the Platform or other users' information
• Engage in commercial activities without prior written consent
• Violate applicable laws and regulations
• Threaten the unity, integrity, security, or sovereignty of India or offend religious and national sentiments
- You shall not use automated tools to access, acquire, copy, or interfere with the Platform's content or structure.
- You shall not attempt to gain unauthorized access or breach the security of the Platform.
- You shall not probe, scan, or test the vulnerability of the Platform or networks connected to it.
- You shall not impersonate others or use the Platform for unlawful purposes.
- You shall not use the Platform for any activity that violates laws or infringes on rights.
- You shall not engage in advertising or solicitation of other Sellers without consent.
- You shall not misuse personal data provided by customers.

Compliance with Laws:

You agree to comply with all applicable laws, including the Information Technology Act, 2000, and other domestic and international laws, regulations, and guidelines. You must obtain the necessary licenses and permits for your use of the Platform and services. You shall not engage in transactions involving prohibited or restricted items under the law.

Data Usage Consent:

You grant Bharatkart a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and sub-licensable right to use the information you provide for promotional, advertising, and other business activities, while respecting your rights.

Advertising and Promotions:

You may encounter advertisements on the Platform. Your dealings with advertisers are solely between you and the advertisers. We are not responsible for any loss or damage resulting from such dealings.

Security and Unlawful Activities:

You agree not to engage in activities that compromise the security of the Platform or its users. We may disclose information to law enforcement when necessary to investigate or prevent unlawful activities.

Modification of Terms:

These Terms constitute the entire agreement between the Parties. Bharatkart may modify, amend, or waive these Terms as needed.

Selling:

As a registered Seller, you must list items for sale in accordance with Platform policies. You are responsible for complying with all applicable laws, possessing necessary licenses, and ensuring accurate descriptions of listed items. Bharatkart reserves the right to restrict the sale of products from certain countries and to optimize product data for user experience when multiple sellers offer similar products.

Food and Nutrition:

For the Food and Nutrition category, Sellers must adhere to minimum shelf life norms as per FSSAI E-Commerce regulations.

12. Compliance on Selling of Goods / Services

By utilizing the services provided by Bharatkart Commerce Private Limited (hereinafter referred to as "Bharatkart"), you are required to adhere to the following Goods and Services Tax (GST) compliance measures:
- You must ensure full compliance with the provisions of Integrated Goods and Services Tax (IGST), Central Goods and Services Tax (CGST), Union Territory Goods and Services Tax (UTGST), or State Goods and Services Tax (SGST) concerning the Goods / Services you supply.
- It is your responsibility to correctly charge applicable Goods and Services taxes on your supplies and remit them to the Government. Bharatkart will not be held responsible for any deficiencies or omissions on your part.
- Pursuant to tax collection at source provisions under IGST, CGST, and UTGST or SGST, Bharatkart will collect tax at applicable rates on the net value of taxable supplies made through the platform and remit it to the appropriate Government.
- In case of any discrepancies related to tax collection at source, you must provide all necessary information to Bharatkart for correspondence with relevant authorities, and you are also responsible for paying any resulting deficit.
- For every product listing, you must provide the corresponding Harmonised System Nomenclature (HSN) code number. Failure to do so will result in the delisting of the product from the platform.
- You are required to provide your Goods and Services Tax Identification Number (GSTIN). Failure to provide your GSTIN will result in the blocking of transactions on your account.
- If you have an Input Service Distributor Registration Number, Bharatkart will issue an invoice to the ISD GST registration number as provided by you. You are responsible for complying with necessary requirements related to this ISD registration number.

13. Income Tax Compliance

- Bharatkart will withhold taxes as applicable under the Income-tax Act, 1961. Currently, taxes are withheld under section 194-O of the Income-tax Act, 1961 on sales of goods or services facilitated on the Platform.
- If you provide Nil/Lower deduction tax certificates (LDCs) under Section 197 of the Income-tax Act, 1961, Bharatkart will deduct/collect taxes at the rates specified in those certificates. You must inform Bharatkart if the LDCs are modified by the Income-tax Officer, and any liability arising due to omissions will be your responsibility.
- Bharatkart may withhold taxes at higher rates as applicable under Section 206AA and Section 206AB of the Income-tax Act, 1961 when required.
- Form 16A will be furnished to you by Bharatkart within prescribed timelines as per the Income-tax Act, 1961.
- You are responsible for collecting applicable taxes (TCS) under the provisions of Chapter XVII BB of the Income-tax Act, 1961, on sales made or services provided to buyers. You must ensure compliance with relevant regulations in this regard. Bharatkart is not liable for any withholding tax or other compliance obligations applicable to the buyer or you in that capacity.

14. Content Posted on the Platform

You are responsible for any Content posted or transmitted on the Platform by you. You grant Bharatkart non-exclusive, worldwide, perpetual, royalty-free, and transferable rights in such Content.Bharatkart may use the Content or its elements for various purposes, including promotional and advertising purposes, in any media. You are not entitled to compensation for such use.

15. Limited License

Bharatkart grants Sellers a limited, non-transferable, non-exclusive, non-sub-licensable, non-assignable, and personal license to use the "Bharatkart.com" name and/or logo on Seller's invoices and packing material for transactions and product deliveries facilitated on the Platform.
Please note that adherence to these compliance measures is crucial, and any conflicts between these terms and other clauses in the terms of use will be resolved in favor of these compliance measures.

16. Payment and Transaction Terms

Transactions, including transaction prices and commercial terms such as product delivery, are strictly bilateral agreements between Sellers and Buyers. The payment facility provided is a tool for facilitating these transactions. It is essential to understand that the use of this payment facility does not make Bharatkart liable for non-delivery, non-payment, damages, breach of warranties, after-sales services, or fraudulent activities related to the products or services listed on the Platform.

Payment Facility Usage:

- Sellers and Buyers authorize Bharatkart and its service affiliates to electronically collect, process, facilitate, and remit payments or transaction prices.
- Your relationship with Bharatkart is based on a principal-to-principal arrangement. By accepting the Terms of Use (ToU), you acknowledge that Bharatkart is an independent contractor, and Bharatkart does not control or hold any liability for the products or services listed on the Platform and paid for using the payment facility.
- Bharatkart cannot guarantee the identity of any User, nor can it ensure the completion of a transaction between a Buyer and a Seller.

Nature of Payment Facility:

- The payment facility provided by Bharatkart is not a banking or financial service. Instead, it serves as an electronic payment facilitator that uses existing authorized banking infrastructure and payment gateway networks.
- Bharatkart does not act as a trustee or fiduciary regarding transactions or transaction prices.

Online Bank Transfers:

- Online bank transfers from valid bank accounts are processed using the gateway provided by the respective issuing bank, which supports the payment facility. The terms and conditions agreed upon between a Seller, Buyer, and the issuing bank govern these online bank transfers.

Return & Refund Policy:

- Upon subscription, the seller acknowledges the non-refundable nature of the subscription fee. No refunds will be issued post-activation. Sellers may cancel future renewals, following the prescribed process. Partial refunds for unused portions are not provided. Sellers must adhere to Bharatkart Commerce Private Limited's subscription terms. Bharatkart Commerce Private Limited reserves the right to modify this policy, with sellers promptly notified. Subscription implies unequivocal agreement with these terms.

17. Dispatch of Products and Services

Shipping Partners:

Bharatkart collaborates with two reliable shipping partners to ensure efficient and timely delivery:
• Shiprocket (Retail Orders): Shiprocket is our logistics partner for retail orders. Known for their extensive network, reliability, and commitment to timely deliveries, Shiprocket ensures that your retail orders reach you in the best possible condition. Weight limit for retail orders is 20Kg effective weight.
• Rocket Box (Wholesale and Bulk Orders): Rocket Box is our logistics partner for wholesale and bulk orders. They specialize in ensuring safe transit for your larger quantity orders.

Package Measurement Responsibility:

It is the sole responsibility of the Seller to provide accurate package measurement details for each order. These details include height, weight, length, and width of the package. Ensuring the correctness of these measurements is crucial for a seamless shipping process.

Fee Variation Liability:

In the event of incorrect package measurements provided by the Seller, resulting in a fee variation, the Seller shall be liable to cover the associated fees. Any additional charges or costs incurred due to inaccuracies in package measurements will be the responsibility of the Seller.

Packaging for Lightweight Packages:

For packages weighing less than 20 kilograms (kg), the Seller is required to pack the items within a single box. This packaging requirement aims to streamline the shipping process for lightweight packages, ensuring efficiency and convenience for both Sellers and Buyers.
By agreeing to these Shipping Details Terms, the Seller acknowledges their responsibility for providing accurate package measurements and complying with the packaging guidelines outlined herein. Failure to adhere to these terms may result in additional fees and complications during the shipping process.

18. Remittance of Transaction Price

The transaction fee, as charged by our associated payment gateway partner, shall be the responsibility of the Seller. This fee covers the cost of processing payments for the products or services sold by the Seller on our platform. This fee will be deducted by the payment gateway partner as a percentage of the transaction amount or as per their fee structure. The transaction fee charged by the payment gateway partner will be clearly communicated to the Seller, ensuring transparency in all financial transactions related to the sale of products or services.

19. Charges and Fee Policy

Registration and Browsing:

• We're delighted to offer free registration on our platform and We provide premium features on subscription fee. Bharatkart does not impose any charges for the registration process or for simply exploring our platform.
• However, prior to listing any product or service for sale on our platform, we kindly request you to carefully review our comprehensive fee policy, which is an integral part of these Terms of Use (ToU).

Platform Fee Policy

• Sellers engaging with Bharatkart hereby acknowledge and consent to a Platform fee of 1% (* 18% GST applicable=1.18%) on the total sale amount facilitated through the platform. This Platform fee is automatically calculated and deducted from the seller's earnings. The timing of Platform fee payments aligns with Bharatkart's designated payment schedule. Sellers are required to adhere to this Platform fee policy as an integral component of utilizing the Bharatkart platform.

Fee Policy Updates:

• Bharatkart reserves the exclusive right to amend its fee policy at its sole discretion and as necessary. This may involve the introduction of new services or the modification of existing ones offered on the platform.
• In such instances, Bharatkart may choose to introduce fees for any newly offered services or revise the fee structure for existing services.
• All updates to the fee policy will be duly communicated on the platform, and these changes shall come into immediate effect upon being communicated. Please note that, unless otherwise specified, all fees shall be quoted in Indian Rupees (INR) and are payable to Bharatkart.

Payment Compliance:

• As a user of our platform, you are solely responsible for ensuring compliance with all applicable laws related to making payments to Bharatkart.
• Furthermore, you grant Bharatkart the right to offset any amounts owed by you to Bharatkart against any payments due from Bharatkart to you.

Authorization for Fee Collection:

• By using our platform, you hereby authorize Bharatkart to collect any fees applicable to consumers on your behalf. It is important to understand that Bharatkart may retain these fees if the services associated with such fees have been provided by Bharatkart on your behalf.
• We are committed to transparency and want to ensure that our users are well-informed about any changes in our fee policy. By agreeing to these terms, you acknowledge our right to introduce or modify fees as necessary and agree to comply with our fee policy.

20. GST / Taxes

Express Remittance:

Eligibility for Express Remittance is not an inherent right but a privilege offered at Bharatkart's sole discretion. We retain the right to withdraw this privilege at any time, either for violations of our ToU or policies, or non-compliance with parameters set by Bharatkart.

Invoice Generation:

• Sellers are expressly responsible for issuing accurate and complete invoices. Bharatkart assists by generating invoices on your behalf in app, using a digital image of your signature affixed to the invoice. It's seller's responsibility to cross check generated invoice is accurate and complete.
• The generated invoice must be physically signed, printed, and affixed by the Seller onto the consignment. Any discrepancies in the invoices may result in tax-related liabilities, for which the Seller is solely liable.

Chargebacks:

• In the event of chargebacks imposed by the bank, Bharatkart reserves the right to deduct these chargebacks from present and future Seller remittances.
• Sellers are obligated to cooperate fully in resolving chargeback disputes raised by Buyers through the bank, providing necessary documentation to the bank's satisfaction. If chargebacks are ruled against a Seller, Bharatkart is authorized to recover them, and the bank's decision is considered final and binding.

Payment Confirmation and Delay:

• Bharatkart may delay payment confirmation if transactions appear suspicious or if a Buyer conducts high transaction volumes to ensure transaction safety.
• In certain cases, Bharatkart may withhold transaction prices, remitting them to law enforcement officials instead of refunding to Buyers, as requested by law enforcement authorities or if a Buyer engages in illegal activities.

Payment Discharge:

• Bharatkart makes payments to the bank account provided by Sellers during the registration process. Upon such payment, Bharatkart is released from all liabilities to the Seller, and the Seller waives any claims.

21. Compliance with Laws

• Sellers must adhere to all applicable laws and regulations, including tax and compliance declarations captured in this ToU.
• For the sale of jewelry, Sellers must provide a hallmark certificate as per applicable laws and conduct Buyer KYC in accordance with anti-money laundering laws.
• Both parties agree to comply with data protection, anti-money laundering, and sanctions laws. No party shall engage in transactions that violate such laws.

Prohibited Countries:

• Sellers shall ensure that products or components are not sourced from prohibited countries listed in 'OFAC Regulations and Other Applicable Sanctions Regulations.

Personal Information Processing:

• Sellers processing Personal Information received from or on behalf of Bharatkart must comply with applicable data protection laws.
• Sellers shall keep Bharatkart's Personal Information confidential and process it solely for fulfilling obligations under this ToU.

Product Compliance:

• Sellers are responsible for listing products permissible for sale, adhering to laws, and complying with Bharatkart's policies and Indian laws.
• Products must comply with Legal Metrology laws and Indian Labeling requirements.

Consumer Protection:

• Sellers agree to comply with Consumer Protection (E-commerce) Rules, 2020.
• Sellers should not mislead consumers with false reviews and must provide benefits such as Refund, Return/Replacement, Warranty, and Guarantee.

Legal Metrology:

• Products listed on Bharatkart must comply with Legal Metrology (Packaged Commodities) Rules 2011.
• Sellers are responsible for labeling declarations and product authenticity.

Information Sharing:

• Bharatkart may share information with brands, government authorities, or authorized personnel in cases of non-compliance with laws and policies. This includes sharing information to protect customers from counterfeit products under our Brand Protection Initiative.
• Bharatkart reserves the right to take appropriate actions against Sellers for non-compliance with any applicable laws specified in this Terms of Use or related to the listed Products.
• Actions may include delisting or blacklisting Sellers from the Platform, as well as assigning suitable penalties for non-compliance.

Governmental Communications:

• Sellers are responsible and liable for notices or governmental communications received by Bharatkart from applicable authorities.
• Sellers must respond, defend, and hold Bharatkart harmless from any such claims arising from their listings.

Correct Categorization:

• Sellers must accurately list products under the specified category and refrain from misleading consumers by placing them in inappropriate categories.

Return Responsibility:

• Sellers are accountable for any returns due to manufacturing defects and must communicate with manufacturers to address such situations.

Penalties and Liability:

• Sellers shall bear the responsibility for any actions or penalties received by Bharatkart and are liable to pay the entire penalty amount imposed on Bharatkart.
• Bharatkart shall not be held responsible for Sellers' violations of applicable laws.
• For additional details regarding the Seller Action Framework, please refer to Bharatkart’s Prohibited & Restricted Item Policy.

Certification of Compliance:

• Sellers commit to certifying their compliance with applicable anti-corruption laws and regulations, as required by a form provided by Bharatkart, either annually or upon request.

Subcontractors:

• Sellers must obtain written authorization from Bharatkart before engaging any subcontractor to perform services requiring interaction with any government entity or official on Bharatkart's behalf.

Obligation to Provide Information:

• Sellers must inform Bharatkart in writing of material changes in ownership, management, or control of the Seller.

No Government Interaction:

• Sellers are not authorized to engage with government entities or officials on behalf of Bharatkart without prior written authorization.
• Sellers must adhere to Bharatkart's Anti-Corruption Policy. They may not offer, promise, give, or authorize unlawful payments to government officials or political parties for business purposes.

Product Description:

• Bharatkart does not warrant the accuracy or completeness of product descriptions on the Platform and assumes no liability for any errors.

Audits:

• Bharatkart has the right to inspect and audit Seller's records and premises through itself or approved third-party testing agencies, with costs borne by Bharatkart unless discrepancies or non-compliance with Seller policies are found.

Breach:

• Bharatkart may take various actions, including limiting or suspending your activity, removing your information, or suspending/terminating your account, in the event of your breach of ToU, privacy policy, or other policies.

Indemnity:

• Sellers must indemnify and hold harmless Bharatkart, its affiliates, and personnel from any claims, demands, or penalties arising from their breach of ToU, privacy policy, or violation of laws.

22. Trademark Complaint

If Sellers believe their trademark has been infringed, they may contact Bharatkart through the provided link or email for resolution.

Copyright Complaint:

• For copyright infringements, Sellers can contact Bharatkart through the provided email address for resolution.

Trademark, Copyright, and Restriction:

• Sellers must not copy, reproduce, or distribute material on the Platform in violation of copyright, trademark, or proprietary rights.

Limitation of Liability:

• Bharatkart is not liable for any special, incidental, indirect, or consequential damages, even if informed in advance of their possibility.

Applicable Law:

• The ToU shall be governed by Indian laws, and the place of jurisdiction shall be exclusively in Bangalore.

Changes to the Privacy Policy -

Kindly review our Privacy Policy on a periodic basis for any updates. We reserve the right to modify this Privacy Policy to reflect alterations in our information handling practices.

Grievance Officer -

In conformity with the regulations outlined in the Information Technology Rules, we hereby furnish the name and contact details of the designated Grievance Officer:

Mahendra Singh

Bharatkart Commerce Private Limited
No 6, Venkatapura Ext, 5th Main Road, 11
Koramangala, Bangalore South,
Bangalore-560034, Karnataka

mahendra@bharartkart.com

Customer Support

For any inquiries, concerns, or complaints pertaining to the collection or utilization of your personal information in accordance with the specifications of this Privacy Policy, please feel free to contact us at support@bharartkart.com. Your communication will be duly acknowledged and addressed in accordance with our established procedures.

Last Update on : 10/10/2023

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